FAQ

Shipping

How much is Shipping in Australia ?
Australian orders are shipped at a standard flat rate of $10
Express post is also available for faster delivery at a rate of $16

How long do I have to wait before I receive my order ?
Your order will be processed and shipped within 72 hours of payment. All orders within Australia are sent via Australia Post and can be expected to arrive within 5-8 business days (excluding processing time).
Express post orders can be expected to arrive within 2-3 business days within Australia (excluding processing time)

Do I get a tracking number
Yes all orders will receive an email confirmation with a tracking number for you to track your parcel.

Returns

Can I return my order
We will gladly exchange your order but we strongly suggest you check the sizing chart, available with every tshirt on the product page, before you place your order, as you will be responsible for paying for your own shipping costs for returning your item.

What do I do if my order is incorrect or damaged
We try to get things right first time round but if we happen to send you the incorrect size or our product is faulty then contact us ASAP at hello@28one.com.au and we will rectify the problem as quickly as possible

 

GET ON THE LIST

Get fresh drops, awesome content and deals straight to your inbox.

You have Successfully Subscribed!